Shipping policy
Please note: We are a pre-order only store. This means that once you confirm your order, your exclusive Lolako garments will start a kind & conscious production process that typically takes 21 to 25 days to be completed.
Why Pre-Order?
Zero Waste Policy: At Lolako, we believe in sustainable fashion. By manufacturing based on pre-orders, we reduce waste and environmental impact.
Limited Edition: Our concept is based on making each item an exclusive piece of wearable art, pre-order allows us to concentrate in limited quantities and design each product with dedication and attention to detail.
Standard Shipping Within the United States $30USD.
Order Processing Time: Please allow 1-2 business days for order processing before shipment.
Orders placed on weekends or holidays will be processed on the following business day.
Estimated Delivery Time: Standard shipping within the United States typically takes 5-8 business days.
Please note that delivery times may vary based on the destination and any potential delays that may arise.
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
Shipping Carrier: We use reputable shipping carriers to ensure the safe and timely delivery of your orders.
International Shipping: At this time, we only offer free shipping within the United States. International shipping options may be explored in the future.
Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses.
Shipping Notifications: You will receive email notifications throughout the shipping process, including order confirmation, shipment confirmation, and tracking details.
Multiple Shipments: In the case of multiple items within a single order, you may receive separate shipments to ensure the fastest delivery possible.
Order Modifications: Once an order is placed, modifications may not be possible. Please review your order carefully before confirming your purchase.
Questions or Concerns: If you have any questions or concerns regarding your order or shipping, please contact our customer service team at hi@lolako.life.
Thank you for choosing LOLAKO. We appreciate your support and hope you enjoy the convenience of our free shipping policy within the United States.